Terms and Conditions

  • Contract:  The client’s approval for work to commence shall be deemed a contractual agreement between the client and e-Xpert Web Solutions. The approval for the work can be either an email confirming of buying a package or the quote document signed by the client.
    Important: Approval for the work to commence and payment of the advance fee indicates that the client accepts these terms and conditions.
  • Material: All material supplied by the client shall remain the client’s property. It will be assumed that this material belongs to the client and that it does not breach any copyright laws.
  • Domain Names: Domain names registered by e-Xpert Web Solutions on the Customer’s behalf are property of e-Xpert Web Solutions until the client has paid for the domain booked and previously agreed upon.
  • Copyright: e-Xpert Web Solutions will retain the copyright of any material, including design, artwork and the source code, created for the client by e-Xpert Web Solutions. Once final payment has been received by e-Xpert Web Solutions copyright may be transferred to the client if previously agreed. e-Xpert Web Solutions reserves the right to retain the copyright on all material created by e-Xpert Web Solutions unless otherwise agreed between the two parties in writing.
  • Photography and graphics: e-Xpert Web Solutions may use stock photographs and images in the design and build of the site. Images and graphics purchased from stock libraries are not generally included in the quote and will only be included once the client has approved the additional cost. General reworking and editing of artwork and photography supplied by the client will be included in the quote but where e-Xpert Web Solutions considers the amount or extent of work involved in editing or reworking assets e-Xpert Web Solutions reserves the right to charge for the time of carrying out such work at its usual company hourly rates.
  • Browser compatibility: e-Xpert Web Solutions makes every effort to design pages that display acceptably in the most popular current browsers i.e. IE8, Latest version of FireFox and Chrome released on the date of project agreement, but cannot accept responsibility for pages that do not display acceptably in new versions of browsers released after pages have been designed.
  • Search Engine Submission: e-Xpert Web Solutions is not responsible for the client’s on-going web site promotion. e-Xpert Web Solutions can make no guarantees about the success of any search engine promotion activity because this is controlled by the search engines.
  • Cancellation:  If the client wish to cancel at any point during the process they shall remain liable for the work that has taken place and shall be invoiced accordingly. If cancellation takes place prior to completion the client will be charged what e-Xpert Web Solutions consider to be a reasonable amount for the work carried out to that date.
  • Content: e-Xpert Web Solutions cannot be held liable for any information contained within the client’s web site. The content of such remains the copyright and intellectual property of the client.
  • Examples of work: e-Xpert Web Solutions retains the right to display graphics and other web design elements as examples of their work in their respective portfolios.
  • Signature: e-Xpert Web Solutions signature must be put on the site preferably at the bottom of the website (on all the pages) and it should link back to www.xpertwebsolutions.in. If the client removes this link an additional price of 25% will be charged.
  • Travel Time and Expenses: Travelling time to and from customer premises is not generally included in our estimate. If a visit/travel is required for meeting, The Client will bear all the expenses or as agreed by both the parties.
  • Quotations: The price quoted to the client is for the work agreed on the quotation only. If the client decides that changes are required, as the site is developed, then we will provide a separate quote for the additional work and may need to review the timescale for completing the project.
  • Website Modification: Any changes regarding published website should notified within 7 days of invoice billing. If any notification of modification is received after 7 days then it would attract modification charges.
  • Payment terms: Payment is currently accepted by Cash, Cheque & Money Transfer, unless otherwise agreed. An advance of 50% of the total cost of the project is required before work can commence. After work commences this is non-refundable. Payment will be due within 14 days of invoice. Full publication of the Web Pages may take place only after full payment has been received unless otherwise agreed. Pending Payment notification will be published on the website or any material previously published may be removed if payment is not received. When this occurs a minimum charge of  Rs. 2000  will be required to have the site restored. Accounts that have not been settled within 14 days of the date shown on the invoice will incur a late payment charge of 10% of the amount outstanding.
  • 1 Year Free Technical Support e-Xpert Web Solutions is among the best website designing companies of India – we not only do best website designs and develop best web solutions, we also provide Free technical support for 1 year from the date of delivery of the project or project files are moved to your hosting account; whichever happens earlier. 1 Year Free Technical Support is available for all the bugs/errors found in our server side scripting or Java script errors. To give you our best services, we take this responsibility of free support at no extra cost to you until and unless some other designer/developer modifies the project files we have delivered.
  • Delayed Response From Client Side: Unreasonable delays from client side in providing the required feedback/information/data to finish the project shall exempt e-Xpert Web Solutions from meeting the timelines mentioned in the quote. In case client does not provide required details/data/information for more than 15 working days, client authorizes e-Xpert Web Solutions to forfeit the payments made towards this project.
  • Ownership Of Code and Intellectual Property Rights: Unless otherwise agreed, e-Xpert Web Solutions is the owner of the source code and the intellectual property rights and reserves the right to reuse the code for other projects.
  • Modification: e-Xpert Web Solutions reserves the right to change or modify any of these terms or conditions at any time, but agreements signed prior to the updation in this agreement remains unaffected. If clarification of any of the above is required then feel free to contact us.